High voltage battery diagnostics measure your eSprinter pack's state of health, cell balance, and faults through Xentry. Whether range has dropped or a battery warning appeared, we isolate the affected modules safely, tell you what is happening inside the pack, and lay out the right fix for your Riverside eSprinter.
What this service includes
- Scan the high voltage battery and management system with Xentry
- Read state of health, cell voltages, and balance data
- Isolate and test individual modules under safe shutdown
- Report capacity, faults, and the recommended repair path
Signs your Sprinter needs it
- Driving range has dropped noticeably from when the van was new
- A high voltage or battery warning is showing on the display
- The eSprinter has reduced power or will not charge fully
What does high voltage battery diagnostics cost?
Ballpark pricing for high voltage battery diagnostics on a Sprinter runs $285 to $2,500. The final number depends on your model, mileage, and the exact cause, which we confirm with Xentry before any work is authorized. Diagnostic time is credited toward the repair. See the full pricing page.
Frequently asked questions
Why is my eSprinter losing range?
Range loss usually points to cell aging, imbalance, or a weak module. Xentry diagnostics show which, so you are not replacing an entire Riverside eSprinter pack when one section is the issue.
Is high voltage diagnostic work safe in your shop?
Yes. We follow certified high voltage shutdown and isolation procedures with the proper tools and protective equipment before any pack testing begins.